Privacy notice.
How we handle information submitted through wholesale enquiries.
Last updated: 9 November 2026
1. Information we collect
When you request a quote, you may provide your name, business or organisation, email address, telephone number, quantities, delivery area, preferred dates and other information included in your message.
2. Why we use it
We use your details to review and respond to your enquiry, prepare quotations, discuss availability or delivery, and arrange any subsequent business relationship that you request. We do not use this quotation form to take online payments.
3. How enquiries are delivered
Quotation requests are submitted to a Cloudflare-hosted form endpoint. Cloudflare Turnstile helps reduce automated submissions and a short-lived, hashed technical identifier is used to limit repeated requests. Emails are sent to our business inbox using Resend; our email provider may also process this data. Information may be handled outside South Africa depending on provider arrangements. We do not operate an online customer database for these forms.
4. Sharing information
Information is shared only as needed to handle the enquiry, with service providers involved in managing the website, communications or fulfilment, or when legally required.
5. Keeping information secure
We aim to take reasonable steps to protect personal information. No transmission or storage system is guaranteed to be completely secure. We retain enquiry data only for as long as reasonably necessary for the purpose or legal obligations.
6. Your choices and rights
You may contact us to ask about your personal information and request access, correction or deletion where applicable under South African law, including the Protection of Personal Information Act (POPIA). Requests will be assessed under applicable legal requirements.
7. Contact details
For privacy enquiries, contact wholesalewaterza@gmail.com. You can also return to our enquiry page.